Collected Information

We collect information that is needed for the registration procedure at our website. The information that we collected are voluntarily submitted by the customers to us.

  • The personal information collected by us may include (but is not limited to) the following: –
    • Name, Gender, Date of Birth;
    • Contact information including Home Address, Telephone Number and Email Address;
    • Your purchase details and history to help us offer tailored promotions to you.
  • The personal information we collect from you will be used in some or all of the following ways:
    • To deliver the products you have purchased
    • To update you on the delivery of the product and for customer support purposes
    • To provide you with relevant product information
    • To process your orders and to provide you with the services and information offered through our website and which you request.
    • We may pass your name and address on to a third party to make delivery of the product to you (example: to our courier or supplier)
  • The personal information may be used by privatestructure.com, privatestructure.net or privatestructure.biz which are collectively properties of Private Structure International Sdn Bhd, in our newsletters for promotional offers, informative lifestyle news, community updates and any other marketing campaigns which we send from time to time

Personal Identification details

Your personal identification details are used to process your order, customised your profile information, update your status of online shopping and also to update you with our latest news, promotion and events.

Confidentiality

Your personal information such as credit card details, bank account numbers will be kept secret and confidential with trusted payment gateway company. We will never share any of your personal contents without giving prior notice to our customer. 

Security

We apply appropriate security such as SSL, AES 256 and Firewall to prevent the leaking customer’s personal identification details from third parties, illegal disclosure and hackers. However, kindly bear in mind that information transmitted through internet is not 100% guaranteed safe and secure.

Third Party

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Deletion Processing of Personal Data

You have the right to request deletion of your personal data. The responsibility for compliance rests with us, who determines the purposes and means of processing your Personal Data.

You shall notify us in writing an email to request your Personal Data to be deleted by us so long as it is necessary for the fulfilment of the purposes for which it was collected only, or inform us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for such purpose.

Kindly contact us if you have any questions.

Private Structure International Sdn Bhd (1313270-M)
No. 31 Lorong 6E/91 Tmn Shamelin Perkasa, Cheras, 56100 Kuala Lumpur, Malaysia
Email us at customerservice@privatestructure.com
Website: www.privatestructure.com

Mon-Fri: 9:00 am to 5:00pm (MYT or GMT+8) except Public Holidays