Term And Condition For B2B Customer

  1. Minimum Order Value
  • The minimum order value on our website is USD 1,000, excluding taxes and shipping costs.
  1. Pricing
  • All prices displayed in the online catalogue are exclusive of duties, taxes, and shipping fees.
  1. Payment Methods
  • Payments must be made in advance before shipment. Accepted payment methods include credit card, PayPal, bank transfer
  • Payment must be completed within 5 business days of receiving the invoice to avoid order cancellation.
  1. Order Processing
  • Once an order is placed on the e-commerce platform, the goods will be reserved immediately.
  • Orders will be prepared and packed within 2 to 3 business days.
  1. Shipping and Invoicing
  • Shipping fees will be calculated manually based on the total weight of the order and quotations obtained from logistics providers.
  • Customers will receive the following documents via email:
    • Official invoice
    • Packing list
    • Shipping fee invoice
  • Upon receipt of payment, the logistics company will be scheduled to pick up the goods.
  • The Airway Bill (AWB) or Bill of Lading (BOL) will be shared with the customer once available.
  1. Order Modifications and Cancellations
  • Customers may request changes or cancellations within 24 hours of order placement, provided the order has not been processed by the logistics company.
  • Once confirmed with the logistics company, orders cannot be modified or cancelled.
  1. Customs Duties and Fees
  • Customers are responsible for all customs-related charges, including duties, taxes, and clearance fees.
  • It is recommended that customers consult their local customs office for specific details.
  1. Self-Pickup Option
  • Customers may choose to arrange their own carrier for order pickup.
  • All product prices are quoted on an Ex-Works (EXW) basis.
  1. Price and Terms Modifications
  • Private Structure reserves the right to modify product prices and offer promotions or discounts at its discretion.
  • Private Structure may unilaterally update these Terms and Conditions. Any updates will be communicated via this page and will take effect immediately unless stated otherwise.
  1. Liability
  • Private Structure will not be held liable for delays caused by third-party logistics providers, customs clearance processes, or any unforeseen circumstances beyond its control, including but not limited to natural disasters or force majeure events.