Shipping & Delivery
International Delivery Guidelines:
Accuracy of Address: Ensure precise and accurate address details when placing orders. Even a small error can cause delivery delays. Shipments originate from Malaysia
Express Shipping Estimates: Delivery times are based on estimations provided by FedEx, DHL and J&T International
Seasonal Considerations: Parcel delays are common during festive seasons and high-volume sales periods. Local postal guidelines apply it no one is available to receive the package
Delivery Timeframes: Local postal services and customs may delay delivery up to 21 business days post-shipment. Contact us if your parcel hasn’t arrived within this time
Important Notices:
Taxes and Duties: We are not accountable for any import taxes, duties or similar charges in the importing country. Buyers must address these matters with local authorities. By agreeing to our terms and conditions at checkout, the buyer acknowledges this policy
Return Policy: For non-quality related returns, the buyer covers shipping costs. Adherence to local taxation laws of the destination country is required.
For any queries or further information, please reach out to us
